OffUgo Rent a Car logo

OffUgo

Step-by-step guide – fast and simple.

Booking Guide + 10% Discount 6 steps
Online check-in – Required

Online check-in

  1. Open your confirmation email.
  2. Click the "Check-in" button to start the online check-in process.
  3. Watch the video below, which guides you through the online check-in process step by step.
  4. At the end of the video you will find information about the fuel deposit payment, which must be completed before pick-up at the latest. This transaction has a €1.8 processing fee.
Pick-up
Drop-off
Booking cancellation 4 steps
1

Sign in

  • Open the OffUgo website.
  • In the top right corner, click the “Sign in" button and sign in to your account.
  • After signing in, open the dropdown menu and select “My bookings".
OffUgo – Sign in and My bookings
2

Booking details

  • Find your booking, then click the “Details" button.
OffUgo – Booking details
3

Cancel booking

  • Scroll down until the “Cancel reservation" button appears, then click it.
  • To confirm the cancellation, type the requested text into the empty field.
  • Finally, click the “Cancel" button to complete the cancellation.
OffUgo – Booking cancellation confirmation
4

Check the confirmation

  • Check your email account for the confirmation of the successful cancellation.

Frequently Asked Questions

Booking

  1. Direct booking

    Following our guides, you can book the car through the partner link. Use the FIESTA10 coupon code at booking – this gives you a 10% discount, and our €1,000 unexpected expense guarantee is automatically activated.

  2. Request a quote via the form

    Fill in the quote request form and we will send you the best offers with the discount applied, plus all the important information you need to book.

Payment

  • At booking: by card or Apple Pay / Google Pay (Debit / Credit / Revolut / Wise).

No – neither a credit card nor a deposit is required for the car rental.

You can rent a car with fully comprehensive insurance and zero excess.

What's included?

  • All-damage insurance with zero excess
  • Covers wheels, windscreen and mirrors as well

The €1,000 guarantee provides extra security with every booking.

When is it valid?

When you use the FIESTA10 coupon code and the partner link together.

What does it cover?

  • If your flight is delayed and you cannot pick up the car (e.g. taxi and accommodation costs)
  • Fines or charges that were not your fault
  • Unjustified extra charges applied by the rental company
  • Fuel deposit/dispute
No unpleasant surprises – we cover unexpected expenses up to €1,000.

You can read the full description and terms of the guarantee on the guarantee page.

Yes, of course you can rent a car for as little as 1–2 days.

During peak season, however, it's worth booking in advance – this way you're more likely to get a good price and a car will definitely be available.

Based on our experience, it's best to book 1–3 months before your trip.

If you try to book too early (6–12 months ahead), the period is often not yet priced, so rates may be higher.

The specific car model is not guaranteed – but the category is.

When booking, you always choose a car category (for example "Economy manual" or "Compact automatic"), not a specific make or model. The model shown on the rental company's website is just an example – the actual car can be any similar-sized vehicle within that category with comparable features.

This is standard practice in the car rental industry and applies to all our partners.

Pick-up / drop-off locations

📍 Mallorca Airport (PMI) 📍 Ibiza Airport (IBZ) 📍 Alcudia 📍 Cala Millor 📍 Calas de Mallorca 📍 Cala d'Or 📍 Can Picafort 📍 Cala Mandia 📍 Porto Colom

The opening link remains active for several hours, so you don't need to worry about flight delays.

What should you do?

  • If you expect to be delayed by more than 1 hour, please notify the rental company by email.

Go Keyless (Terminal service)

The car is waiting at the airport car park, so you only need to pay for the parking ticket. The cost is a maximum of €15 – if it's more, OffUgo will reimburse the difference.

Go Classic (without Terminal service)

The car is waiting at the office, which you can reach by free shuttle bus.

If the delay means you cannot pick up the car

If due to the delay you are unable to pick up the car, our €1,000 guarantee covers the taxi fare to your accommodation, as well as the return trip to the rental office the next morning.

OffUgo

  • Minimum age 19 years, with at least 1 year of driving licence.
  • No young driver surcharge.