Frequently Asked Questions

01 Booking and payment – how does it work exactly?

You have two simple options:

Booking

  1. Book directly Using our guides, you can book the car directly on our partner's website. Use the partner link and the FIESTA10 coupon code to get a 10% discount, and the €1,000 Car4YouSpain Protection is automatically activated.
  2. Request a quote via our form Fill in the quote request form and we'll send you the best offers with the discount applied, plus all the important information you need for booking.

Payment

WI

Wiber Rent a Car

You can pay online or on-site at pick-up by debit/credit card.

TG

Top Gear Mobility

You can pay the full amount at booking (with an extra 3% discount), or 20% at booking and the remainder on-site by debit/credit card.

VI

Vima Rent a Car

Payment online or on-site by cash / debit/credit card.

OU

OffUgo

For online bookings the full amount is paid upfront.

VA

Vanrell Car Rental

You can pay online or on-site at pick-up by debit/credit card.

02 Do I need a credit card and deposit for car rental?

No – with our partners, neither a credit card nor a deposit is required for car rental.

03 What insurance is included with the rental car, and what exactly does it cover?

All our partners offer full coverage insurance with zero excess.

Insurance by partner

TG

Top Gear Mobility

The base price includes insurance covering all damage with zero excess, including tyres, windscreen and mirrors.

WI

Wiber Rent a Car

The All Inclusive and Smart Car packages include full coverage, zero-excess insurance, covering windscreen, mirrors and tyres.

VI

Vima Rent a Car

The Premium package includes full coverage, zero-excess insurance, covering windscreen, mirrors and tyres.

VA

Vanrell Car Rental

The Smartlock Plus and Comfort Plus packages include full coverage, zero-excess insurance, covering windscreen, mirrors and tyres.

OU

OffUgo

Both packages (Go Basic, Go Keyless) include full coverage, zero-excess insurance, covering windscreen, mirrors and tyres.

04 What is the €1,000 Car4YouSpain Protection, and what does it cover?

The €1,000 Car4YouSpain Protection provides extra security with every booking.

When does it apply?

If you use the FIESTA10 coupon code together with the partner link, or book through our form, the protection is automatically activated.

What does it cover?

  • If your flight is delayed and you can't pick up the car (e.g. taxi and accommodation costs)
  • A fine or charge that wasn't your fault
  • Unjustified extra costs charged by the rental company
  • Fuel deposit

This way you can be sure there'll be no unpleasant surprises – we've got your back, covering unexpected expenses up to €1,000.

You can read the full description and terms of the protection on the protection page.

05 Can I rent a car for just 1 or 2 days?

Yes, of course – you can rent a car for as little as 1–2 days.

During peak season, however, it's worth booking ahead – you'll get a better price and ensure availability.

06 How far in advance should I book for the best prices?

Based on our experience, booking 1–3 months before your trip gives you the best prices.

If you try to book too early (6–12 months ahead), the period often isn't priced yet, so the rates may actually be higher.

07 Where can I pick up and drop off the car?

Pick-up / drop-off by partner

TG

Top Gear Mobility

📍 Alicante Airport 📍 Mallorca Airport
WI

Wiber Rent a Car

📍 Alicante Airport 📍 Ibiza Airport 📍 Mallorca Airport 📍 Malaga Airport 📍 Seville Airport 📍 Seville Train Station 📍 Valencia Airport
VI

Vima Rent a Car

📍 Mallorca Airport (PMI) 📍 Cala Figuera 📍 Cala Santanyí 📍 Santanyí 📍 Colònia de Sant Jordi 📍 Cala Llombards 📍 Cala d'Or 📍 Llombards 📍 Ses Salines 📍 Portopetro
VA

Vanrell Car Rental

📍 Mallorca Airport (PMI) 📍 Alcudia 📍 Playa de Muro 📍 Can Picafort 📍 Calas de Mallorca 📍 Cala Millor
OU

OffUgo

📍 Mallorca Airport (PMI) 📍 Alcudia 📍 Cala Millor 📍 Calas de Mallorca 📍 Cala d'Or 📍 Can Picafort 📍 Cala Mandia 📍 Porto Colom 📍 Ibiza Airport 📍 Barcelona Airport 📍 Malaga Airport 📍 Menorca Airport 📍 Bilbao Airport 📍 Valencia Airport
08 What happens if my flight is delayed?

If your flight is delayed, the rental companies will generally wait for you.

What should you do?

  • If your delay is expected to be more than 1 hour, always notify the rental company via WhatsApp or email.
  • It's especially important to notify them if your arrival falls outside business hours, or is very close to closing time.

Delays and surcharges by partner

TG

Top Gear Mobility

Out-of-hours pick-up surcharge (23:00–06:59):

  • Palma de Mallorca (PMI): €50 surcharge
  • Alicante (ALC): €40 surcharge
WI

Wiber

07:00–23:00; pick-up outside these hours has a surcharge of €40.

OU

OffUgo

Go Keyless: The car is waiting in the airport car park, so you only need to pay the parking fee. This is €15 maximum – if it's more, OffUgo will reimburse the difference.

Go Classic: No extra cost – just notify them in time that you'll arrive later.

VI

Vima Rent a Car

If the delay is more than 30 minutes (Premium Package), you need to notify them by email.

VA

Vanrell Car Rental

If your flight is delayed and the pick-up time falls outside normal business hours, the following surcharges apply:

  • Early delivery (06:00 – 07:59): €30
  • Night delivery (22:00 – 23:30): €30
  • Late-night delivery (23:31 – 05:59): €50

If you can't pick up the car due to the delay

If you're unable to pick up the car because of the delay, the €1,000 Car4YouSpain Protection covers the taxi fare to your accommodation, as well as the return journey to the rental office the next morning.

09 What is the minimum age to rent a car in Spain?

Age requirement and young driver surcharge by partner

TG

Top Gear Mobility

Minimum age 21, with at least 1 year of driving licence. Ages 21–24: young driver surcharge of €9.95/day (min. 4 days, max. 14). Premium category available from age 25 only.

WI

Wiber Rent a Car

Minimum age 21, with at least 1 year of driving licence. Ages 21–24: young driver surcharge of €9/day, max. €90.

OU

OffUgo

Minimum age 19, with at least 1 year of driving licence. No young driver surcharge.

VI

Vima Rent a Car

Minimum age 19, with at least 1 year of driving licence. Ages 19–23: young driver surcharge of €9/day.

VA

Vanrell Car Rental

Minimum age 21, with at least 2 years of driving licence. Ages 21–24: young driver surcharge of €5/day, max. €100/month.