If you’re looking for true flexibility during your holiday and want to explore the island’s hidden gems on your own, renting a car is the perfect solution.
OffUgo is a Spanish car rental company offering innovative, digital solutions to its customers. Their service allows you to book and sign the rental agreement online, avoiding long queues. With just your phone, you can locate and unlock your rental car at Mallorca Airport, and with the keys placed in the glove compartment, you can hit the road immediately.
What we love most about OffUgo is that you can pick up and drop off the car anytime – whether early in the morning or late at night. Even a delayed flight isn’t a problem, as you don’t have to worry about whether the rental company will wait for you.
It also covers damage to windscreens, tyres and chassis for complete peace of mind.
No hidden costs, predictable and transparent prices.
Positive reviews highlight the speed, transparency and friendly service.
Customer support is available 24 hours a day, whether you have a technical problem or any other query.
OffUgo's fleet offers modern and well-maintained vehicles to meet all your needs.
Online booking is transparent and fast, and customers can also opt for contactless transactions.
OffUgo offers two packages: a Basic Package included with every booking, and an optional extra package called Peace of Mind.
In both cases, a fuel deposit of €160 must be paid to the offUgo, which will be refunded by them within a few working days if the car is returned with the same amount of fuel.
However, you also have the option to skip the fuel deposit entirely by paying a €30 fee.
The Basic Package is automatically included with all reservations and already comes with several benefits:
Digital pick-up and return – no queues
Full insurance with no deposit required
Free second driver
Roadside assistance in case of breakdown
Replacement car in case of breakdown or accident
Unlimited mileage
Free cancellation up to 24 hours before pick-up
This optional add-on package provides additional safety services:
Assistance in case of a flat tire
Coverage for damages caused by misfuelling
Coverage if the key is lost or broken
Coverage of the administration fee for traffic fines (not the fine itself)
Partial refund in case of early return
With every booking using the FIESTA10 discount code, you’re not just saving – you’re also protected by our Car4YouSpain €500 guarantee.
We don’t just recommend – we take responsibility.
If you end up in a dispute with the rental company and face any unjustified or unexpected charges, we’ll cover the cost — up to €500, refunded within 7 business days, once your case is reviewed and approved.
Collision Damage: Full coverage for damage to the vehicle caused by an accident.
Personal Injury: Assistance provided in case of personal injury during an accident.
Vehicle Theft: Coverage in the event of the car being stolen.
Tyres, Mirrors, and Windscreen Damage: Insurance also covers damage to tyres, mirrors, and the windscreen.
Undercarriage Damage: Damage to the vehicle’s undercarriage is also included.
To access the OffUgo website, click on the “Book ” button.
Car selection:
You can add extra services to your booking on the next page:
Create an OffUgo account:
Flight number, ID/passport number, billing details, payment:
Booking confirmation:
Open the confirmation email.
Click on the “Check-in” button to start the online check-in process.
Watch the video below for a step-by-step guide to the online check-in process.
At the end of the video, you will find information on how to pay the fuel advance, which you can do no later than the check-in deadline. This transaction has a handling fee of €1.8.
Locating the car:
Car unlocking:
Open the lock link you received in your email.
Click on the “Next step” button to start the closing process.
Enter the fuel level, then take a photo and upload the image, then click “Next step”
Leave the key and the parking ticket in the glove compartment, then take a photo and upload it.
Take a photo of the vehicle license plate number with the parking space number, then upload the photo.
After completing all the steps, click on the “Close Vehicle” button to lock the car.
Once you have locked the car, your reservation is considered complete.
Open the OffUgo website.
Scroll down until you see the “Cancel Reservation” button, then click on it.
Confirmation check:
If you don’t want to pick up the car at the airport but in another available city, OffUgo offers this option. Simply select the desired city during booking, and just like at the airport, you can unlock the car with your phone in the city center. The exact location will be provided to you just like in the video.
During peak season, if you want to avoid waiting in lines – everything is handled digitally, so there’s no need to queue at an office or wait for a staff member.
For late arrivals – thanks to the digital pick-up, the vehicle’s unlock link stays active for several hours, so there’s no need to worry about flight delays.
For early drop-offs, the system is just as convenient – you can return the car anytime without in-person interaction, using the same digital process.
If you only need a car for 1–2 days, for example near your accommodation, OffUgo is a great option for quick and hassle-free rental.
is not just a car rental service – it’s a completely new approach to car hire. Innovative digital solutions, a commitment to transparency, and a strong focus on customer experience set the company apart from its competitors.
Collision Damage: Full coverage for damage to the vehicle caused by an accident.
Personal Injuries: Assistance provided in the event of an accident involving personal injury.
Vehicle Theft: Coverage in case the vehicle is stolen.
Tyre, Mirror, and Windscreen Damage: The insurance also covers damage to tyres, mirrors, and the windscreen.
Undercarriage Damage: Damage to the vehicle’s undercarriage is also included.
Important note:
If the damage occurs due to the renter’s fault, misuse, or negligence, the insurance will not cover it.
Driving off-road (on unpaved roads) is also prohibited by the terms of use and is not covered by the insurance.
Yes, a €160 fuel deposit must be paid before picking up the car.
This amount is paid through the online check-in platform prior to collection.
The deposit will be refunded within a few business days if the car is returned with the same amount of fuel as when picked up.
A handling fee of €1.80 applies to this transaction.
📽️ You can find a step-by-step video guide on this process in our tutorial.
At OffUgo, renting a car requires a minimum age of 18 and at least 1 year of driving experience.
No, a credit card is not required to rent a car with OffUgo.
At OffUgo, the rental fee must be paid at the time of online booking.
Only the registered main renter and the pre-added, approved second driver—both at least 18 years old with a valid driver’s license held for at least 1 year—are allowed to drive the vehicle.
📌 Failure to report the incident on time or through the proper procedure may result in loss of insurance coverage and full liability.
Simply send an email to OffUgo at bookings@offugo.es to let them know. If possible, they will deliver the car to the airport at a later time.
Don’t worry – the digital unlock link remains active for several hours, so you can comfortably pick up the car after your arrival.
At OffUgo, you can cancel your booking free of charge up to 24 hours before pick-up.
Based on our experience, it’s best to book your car as soon as your travel dates are confirmed. However, it’s worth checking prices regularly, as the free cancellation policy allows you to rebook at a better rate if prices drop.
We check the prices once a week, and in about 70% of cases, we manage to find a cheaper rate to switch to.
