offUgo Ibiza Airport

Car Rental with OffUgo at Ibiza Airport – Made Easy and Queue-Free! Get -10%!

If you’re looking for true flexibility during your holiday and want to explore the island’s hidden gems on your own, renting a car is the perfect solution.

OffUgo is a Spanish car rental company that offers innovative, digital-first solutions to its customers. Their service allows you to book and sign the rental agreement online, avoiding long queues. With just your phone, you can locate and unlock your rental car at Mallorca Airport, and the keys placed in the glove compartment let you hit the road immediately.

What we love most about renting with OffUgo in Ibiza is the freedom to pick up and return the car anytime – whether early in the morning or late at night. Even a delayed flight isn’t a problem, since you don’t have to worry about the rental desk closing or staff waiting for you.

Use our offUgo promo code FIESTA10 and enjoy extra benefits!

car4youspain 500€ guarantee

€500 Guarantee from Car4YouSpain

With every booking using the FIESTA10 discount code, you’re not just saving – you’re also protected by our Car4YouSpain €500 guarantee.
We don’t just recommend – we take responsibility.

If you end up in a dispute with the rental company and face any unjustified or unexpected charges, we’ll cover the cost — up to €500, refunded within 7 business days, once your case is reviewed and approved.

Online Check-in, Pick-up, Drop-off with OffUgo at Ibiza Airport
– Get ready for a smooth experience!

To access the OffUgo website, click on the “Book ” button.

  • Select your location and rental period, then click on the search button.

Car selection:

  • Choose your preferred car

You can add extra services to your booking on the next page:

  • You can add the “Peace of Mind Pack” to your booking for just €5/day! This package offers the following benefits:
    • Assistance in case of a flat tire
    • Provides you with assistance for most traffic violations
    • Mix up at gas stations between Diesel and Petrol (no fuel shortage, but damage to the engine is covered)
    • Replacement of lost or broken keys
    • Reimbursement for early surrender

       

  • On the right you can see how much fuel deposit you need to pay, which will be refunded within a few business days after booking.
  • Enter the discount code FIESTA10 and enjoy a 10% discount.
  • Then click “Continue ” to continue.

Create an OffUgo account:

  • Enter the name, phone number and email address of the driver, then create your account by entering a password and clicking on the “Sign up ” button.
  • If you wish, you can add an additional driver free of charge.
  • Click “Continue ” again to continue.

Flight number, ID/passport number, billing details, payment:

  1. Enter the airline name and flight number, then click “Continue “.
  2. Then enter the name of the airline and the ID or Passport number and click “Continue ” again.
  3. Enter your billing details.
  4. Enter your card details and finally click on “Reserve for..” to finalise your booking.

Booking confirmation:

  • Check your email account to confirm your booking.(In case you don’t see the message in your inbox check your spam folder)

Open the confirmation email.

Click on the “Check-in” button to start the online check-in process.

Watch the video below for a step-by-step guide to the online check-in process.

At the end of the video, you will find information on how to pay the fuel advance, which you can do no later than the check-in deadline. This transaction has a handling fee of €1.8.

Finding the car:

  • Once you arrive, follow the “P” signs (see attached pictures) to exit the airport terminal and to get to the parking lot.
  • The route to the parking building is also indicated by the “P” signs. You will find the exact location of the vehicle in the link you received to unlock it.
  • Signs will help you find your way around the parking lot. You will find the location of your car according to the following system: parking lot, floor, parking space number. Example: parking lot P2, 2nd floor, parking space 092.

Unlocking the car:

  • Open the car unlock link on your mobile and follow the steps.
    • Sign the contract.
    • Take a photo of the license plate.
    • Check the fuel tank level and compare it with the value in the app. If they match, approve the level.
  • In the glove compartment you will find the car keys and the parking ticket.
  • Pay the parking ticket at the pay stations (0.5-2€)

Now everything is ready – let the holiday begin! 😊🚗✈️

Return the car to the airport's parking lot NOT to the car rental's lot
  • At the airport, you must leave your car in the airport’s parkings lot
  • To find the parking lot, follow the “BLUE P signs”
  • Take a parking ticket at the entrance
  • Once you arrive at the parking lot, go up to the second, third, fifth or sixth floor and park in an available space.
Process of locking the car and completing the reservation:

1.

Open the lock link you received in your email.

Click on the “Next step” button to start the locking process.

2.

Enter the fuel level, then take a photo and upload the image, then click “Next step”

3.

Leave the key and the parking ticket in the glove compartment, then take a photo and upload it.

4.

Take a photo of the vehicle license plate number with the parking space number, then upload the photo.

After completing all the steps, click on the “Close Vehicle” button to lock the car.

5.

Once you have locked the car, your reservation is considered complete.

Open the OffUgo website.

  • In the top right corner, click on the “Sign in” button and log in to your account.
  • Once logged in, open the drop down menu and select “My bookings”.
  • Find your booking and click on the “Details” button.

Scroll down until you see the “Cancel Reservation” button, then click on it.

  • To confirm the cancellation, enter the text and number you see below in the blank field.
  • Finally, click on the “Cancel” button to finalise the cancellation.

Confirmation check:

  • Check your email account to confirm successful cancellation. (In case you don’t see the message in your inbox check your spam folder)

This is how OffUgo works – Basic Package and Peace of Mind Add-on

OffUgo offers two packages: a Basic Package included with every booking, and an optional extra package called Peace of Mind.

In both cases, a fuel deposit of €160 must be paid to the offUgo, which will be refunded by them within a few working days if the car is returned with the same amount of fuel.
However, you also have the option to skip the fuel deposit entirely by paying a €30 fee.

Basic Package – Comes with Every Booking

The Basic Package is automatically included with all reservations and already comes with several benefits:

 Digital pick-up and return – no queues

 Full insurance with no deposit required

 Free second driver

 Roadside assistance in case of breakdown

 Replacement car in case of breakdown or accident

 Unlimited mileage

 Free cancellation up to 24 hours before pick-up

Peace of Mind Pack – Extra Protection

This optional add-on package provides additional safety services:

Assistance in case of a flat tire

Coverage for damages caused by misfuelling

Coverage if the key is lost or broken

Coverage of the administration fee for traffic fines (not the fine itself)

Partial refund in case of early return

Based on our opinion and experience, when is it worth choosing OffUgo car rental?

During peak season, if you want to avoid waiting in lines – everything is handled digitally, so there’s no need to queue at an office or wait for a staff member.

For late arrivals – thanks to the digital pick-up, the vehicle’s unlock link stays active for several hours, so there’s no need to worry about flight delays.

For early drop-offs, the system is just as convenient – you can return the car anytime without in-person interaction, using the same digital process.

If you only need a car for 1–2 days, for example near your accommodation, OffUgo is a great option for quick and hassle-free rental.

Frequently Asked Questions – OffUgo

What does OffUgo’s full insurance with €0 excess cover in the Basic Package?

  • Collision Damage: Full coverage for damage to the vehicle caused by an accident.

  • Personal Injuries: Assistance provided in the event of an accident involving personal injury.

  • Vehicle Theft: Coverage in case the vehicle is stolen.

  • Tyre, Mirror, and Windscreen Damage: The insurance also covers damage to tyres, mirrors, and the windscreen.

  • Undercarriage Damage: Damage to the vehicle’s undercarriage is also included.

    Important note:

  • If the damage occurs due to the renter’s fault, misuse, or negligence, the insurance will not cover it.

  • Driving off-road (on unpaved roads) is also prohibited by the terms of use and is not covered by the insurance.

Yes, a €160 fuel deposit must be paid before picking up the car.

This amount is paid through the online check-in platform prior to collection.

The deposit will be refunded within a few business days if the car is returned with the same amount of fuel as when picked up.
A handling fee of €1.80 applies to this transaction.

📽️ You can find a step-by-step video guide on this process in our tutorial.

At OffUgo, renting a car requires a minimum age of 18 and at least 1 year of driving experience.

No, a credit card is not required to rent a car with OffUgo.

At OffUgo, the rental fee must be paid at the time of online booking.

Only the registered main renter and the pre-added, approved second driver—both at least 18 years old with a valid driver’s license held for at least 1 year—are allowed to drive the vehicle.

  • According to the rental agreement, you must follow these steps:
  • You must immediately notify OffUgo through the official communication channel (e.g., email: bookings@offugo.es).
  • In case of an accident: file a police report, complete an accident report form, collect details of the other party, witnesses, take photos, etc.
  • Do not admit fault at the scene.
  • Do not leave the vehicle unattended, and make sure it is locked if it cannot be moved.

📌 Failure to report the incident on time or through the proper procedure may result in loss of insurance coverage and full liability.

Simply send an email to OffUgo at bookings@offugo.es to let them know. If possible, they will deliver the car to the airport at a later time.

Don’t worry – the digital unlock link remains active for several hours, so you can comfortably pick up the car after your arrival.

At OffUgo, you can cancel your booking free of charge up to 24 hours before pick-up.

Based on our experience, it’s best to book your car as soon as your travel dates are confirmed. However, it’s worth checking prices regularly, as the free cancellation policy allows you to rebook at a better rate if prices drop.

We check the prices once a week, and in about 70% of cases, we manage to find a cheaper rate to switch to.